Compliance Matters

Presenters: Sharon McMillian and Teresa Davine

ADAVB Practice Plus Consultants Teresa Davine and Sharon McMillan will outline some of your basic compliance obligations within the dental practice and provide you with practical ways to meet these obligations. You will come away with checklists, protocols and audit tools to assist you to identify areas of risk to improve patient safety and quality.

At the end of this session, participants will be able to:

• Identify areas of compliance within the dental practice, including key legislation and policy documents
• Apply checklists, protocols and audit tools to identify and reduce risk
• Implement strategies for monitoring incidents and risk.

Dental Records

Presenter: Dr Eryn Agnew

Dental records are not only a requirement by law [state and federal] but also assumed under Professional Standards. They are like house insurance - you really need them when there is a fire or flood [in dental cases when you have a claim or complaint] and they are what let dentists down when defending a claim or complaint. There is an old legal saying: Good records = good defence; poor records = no defence.

At the end of this session, participants will be able to:

• Review the expected minimum standards the DBA has set and what may facilitate you meeting these standards
• Identify common errors and omissions in record keeping
• Understand how good clinical care can go bad when records let you down.