This workshop is specifically designed for Practice Owners and Practice Managers and will provide tools and strategies in each of these areas:

1. BOOST Practice Production

Increase production with an enhanced patient experience

Increase production and practice value through a solid and consistently positive patient experience

Impact patient retention

Build patient confidence in the practice at every point of contact

Align the team and get everyone on the same page

2. DRIVE Financial Outcomes

Know the numbers to optimise profitability and practice growth

Understand the story behind the numbers

The top 5 KPIs you’ll want to track and why

Benchmarks: how do your numbers compare to industry benchmarks?

Planning and forecasting towards better business strategy

3. GROW the Patient Base

Marketing to attract patients

Know and understand your target patients

Tips for thorough and targeted marketing communication

Maximise website content, social marketing and SEO

4. ENGAGE Your Team

Effective leadership is the foundation of every practice

Agile Leadership for times of change and uncertainty

Shifting your own Mindset and lifting your Emotional Intelligence

The 3 keys to keeping team members motivated

This course is run using an online training software called Zoom. You will be able to see and hear the presenters as well as view their presentation on the screen by using your webcam and your microphone and you will be engaged on various topics using the chat tool, question polls and other live online activities.

Workshop runs for 4 hours, 8:30am – 12:30pm AEST