DURING THESE 2 DAYS WE ARE GOING TO SHARE WITH YOU THE SUCCESS STRATEGIES AND SYSTEMS FOR IMMEDIATE RESULTS.

COACHES FIONA AND YOLANDA WILL WALK YOU THROUGH THE COMPLETE SYSTEMS AND COMMUNICATIONS, IN DETAIL, FOR THE FOLLOWING STEPS:

The complete systems and communications to successfully manage and grow an oral health centre, including:

• Best practices in appointment scheduling specifically for the oral health centre so that you can optimise the schedule, not have to run mercilessly from room to room, all while delivering ultimate patient care
• Communications for the entire team that are designed to build value and urgency for ultimate patient retention and increase the scope of restorative and aesthetic work
• How to get your team, oral health therapist and your patients all on the same page

REDUCE DOWNTIME AND UNFILLED HOURS

How exactly to reduce downtime and unfilled hours in your Oral Health Centre. Unfilled hours, failure to attend, cancellations and patients “avoiding” regular “recalls”, are just some of the common frustrations we hear from dentists who contact us for help with their hygiene programs. So what is it costing you to have only 4 hours downtime per week over a year in your hygiene department? Conservatively, approximately $154,768. To find out how those figures were derived click here We will be presenting scripts, tools, tips and checklists on what to say and what not to say so that your Oral Heath Centre’s appointment books can be fully booked.

WHY YOUR ORAL HEALTH CENTRE PRESENTS SUCH A GREAT OPPORTUNITY RIGHT NOW.

Dental practices are potentially missing out on $100,000’s. A well-run Oral Health Centre is the critical difference between a 6 figure and 7 figure (and beyond) dental practice. Fiona and Yolanda will show you how you too can tap into these opportunities, as well as the nuts and bolts of creating a highly productive Oral Health Centre for your dental practice.

THE RIGHT WAY TO SET UP AND OPTIMISE YOUR ORAL HEALTH CENTRE

There’s one right, and lots of wrong ways to set up an oral health centre. Over the years Fiona and Yolanda have tested, tweaked and refined the model so they now have a proven formula for success. Knowing this will save you many wasted hours and dollars.

HOW TO IMPLEMENT AN ACTIVE PERIODONTAL PROGRAM

How to implement an active periodontal program in your dental practice and also expand the scope of service that your Oral Health Centre offers. If you don’t have a periodontal program in place you might be missing out on so much opportunity for your practice, your hygienist and your patients’ health and well-being! We’ll show you how to increase the scope for your department and make it much more profitable, all while taking exceptional care of your patients.

CRITICAL BENCHMARKS, KEY PERFORMANCE INDICATORS AND NUMBERS

We will share with you the critical benchmarks, key performance indicators and numbers that define a high performing oral health centre and show you how to better understand the health of your current and future oral health centre so you can diagnose issues and/or capitalise on opportunities.

SHOULD YOU PUT ON AN ASSISTANT DENTIST AND/OR AN ORAL HEALTH THERAPIST?

Find out when and if you should put on an assistant dentist and/or an Oral Health Therapist. There are specific indicators and a proven way to help you stop making an all too common mistake when determining the right time to bring on, or increase the days of, an OHT and/or assistant dentist. Regardless of your situation, if you’re undecided as to what your next step is we will go through what to consider, the trigger points and what a successful implementation model looks like if you’re considering one over the other or both.

THE SECRET TO STANDING OUT AS A PRACTICE OF CHOICE

How you can stand out from your competition and create raving fans that refer directly to your practice, thanks to your oral health centre. We will show you exactly what you need to do to achieve this without having to use gimmicky marketing techniques.

DEVELOPMENTS WITHIN THE DENTAL AND ORAL HEALTH SPACE

The exciting developments within the dental and oral health space that could significantly impact the face and scope of dentistry and oral health in Australia. Are you ready to take advantage of these developments to not only provide a superior service to your patients but stand out as being a practice of choice and excellence?

HOW TO KEEP PATIENTS RETAINED WITHIN YOUR DENTAL PRACTICE

At the heart of a successful dental practice is solid patient flow, where patients visit within their required time frames. Preventative care is at the heart of patient retention and it astounds us how many dental practices do not know how to best track, manage and improve retention of patients, and as a result they show very little growth, stagnate or worse still, go backwards. We will show you tried and tested ways to keep patients within your practice coming back regularly for their routine care.

THE ROLE OF THE HYGIENIST

The role of the hygienist in increasing the scope of restorative and aesthetic work dentists do. One of the most common mistakes dentists make when taking on an oral health therapist is to employ them “to take cleans off the dentist”. We will show you exactly how an Oral Health Centre builds trust and relationships, and educates the patients so that they actively seek out optimal care that is in their best interests without you having to “push” or “sell” to the patient.